Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund and opened items within 14 days of delivery. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All other returns will require customer to pay for return shipping. No restocking fees will be assessed. 

You should expect to receive your refund within 14 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (1 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please use this link KKSB Returns Portal with your order number and Zip Code. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the US.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

All shipping is flat rate. All orders totaling over $60.00 are eligible to receive free shipping. All orders that fall under this threshold will be assessed a shipping fee for delivery.